Telia veröffentlicht ein Statement zur Fehde mit Cogent

Datum: Thu, 20 Mar 2008 19:42:07 +0100
Von: <...@teliasonera.com>
An: <...@teliasonera.com>
Betreff: Customer Communication regarding TeliaSonera International Carrier and Cogent!

Dear Valued Customer,

We would like to provide you with an update about your TeliaSonera IP service:

Cogent Communications (AS174) has disconnected from TeliaSonera (AS1299), with the effect that the Internet is partitioned and, at the time of writing, customers of Cogent Communications and TeliaSonera cannot exchange Internet traffic directly or through a third party. Your IP Transit or IP Connect service may be affected as a result of this action.

Cogent Communications has decided to comment openly about disconnecting their network and their decision to partition the Internet. While we do not believe that it is constructive to air a commercial dispute in the public domain or to negotiate through the press, we feel obligated to address certain matters that have been put at issue by Cogent.

The accuracy of reported information has been quite variable and we would like to state to our customers that, whilst we will not comment on specific peering relationships, we would like to correct some information that been given to the media. First, if TeliaSonera had received prior notice explaining that Cogent intended imminently to disconnect all IP connectivity from TeliaSonera, then TeliaSonera would have attempted to notify its customers. Second, prior to Cogent's abrupt decision to sever connectivity, TeliaSonera had rejected Cogent's alleged breach of contract claim and explained TeliaSonera's belief that Cogent had failed to satisfy certain contractual requirements. Cogent, in turn, responded to this impasse by disconnecting all connectivity with TeliaSonera .

TeliaSonera has long-standing and successful relationships with all Tier-1 networks. These relationships would not be possible if TeliaSonera could not meet connectivity obligations to a standard acceptable to Tier-1 peer networks. As has always been the case, TeliaSonera remains open to a commercial dialogue with Cogent and believes that it should be possible to reach a contractual arrangement acceptable to both parties. We recommend that our customers contact either the TeliaSonera Customer Service Centre or your Account Manager to discuss any specific concerns that you may have that have not already been addressed.

We sincerely apologise for all the inconveniences.

Best regards,

Hasibul Islam

Customer Care International, Back Office